Difference between revisions of "Online Conduct"

Revision as of 15:21, 6 October 2020

Type				Team Size
Collaborative Tools	Software	Personal Skills	Productivity Tools	1	2-10	11-30	30+

What, Why & When?

This article represents helpful guidance for personal conduct (i.e. how you behave) in online spaces such as video conferences or group chats. While good manners should be mostly the same as in the analogue world, some things are different anyhow.

Goals

Ensure good communication online
Fostering a respectful environment

Guidelines

Before or at the beginning of every video conference, a moderator is nominated. He or she is responsible for ensuring compliance with these rules. He or she is especially responsible to look for requests to speak.
All participants mute their microfone when joining a conference call. The microphone will solely be activated when the moderator gave allowance to speak and will be muted immediately afterwards.
To request to speak, use the possibilities of the used video conferencing software. Typically, there is a chat or "Raise hand" function at your dispoal.
Audio transmission is to be prioritized. This means:
1. Use headsets with a built-in microphone.
2. Do not turn on video if unnecessary.
Good practice for offline meetings should especially be followed in online meetings due to the limited possibilities of interaction. This refers especially to:
1. Have an agenda including time-boxed agenda slots.
2. Nominate a keeper of the minutes at the beginning. He*she will summarize the meeting at the end.
3. Only discuss topics that are relevant for all participants. Individual consultations should happen before or after the meeting, or - if need be - using the private chat function or mail during the meeting.

Links & Further Reading

@@ Line 14: / Line 14: @@
 == Guidelines ==
-# Zu Beginn oder im Vorfeld jeder Videokonferenz wird eine Moderation ernannt. Diese ist für die Einhaltung der nachfolgenden Regeln verantwortlich. Insbesondere hat sie die Aufgabe, auf Wortmeldungen der Teilnehmenden zu achten.
+# '''Before or at the beginning of every video conference, a moderator is nominated'''. He or she is responsible for ensuring compliance with these rules. He or she is especially responsible to look for requests to speak.
-# Alle Teilnehmenden stellen ihr Mikrofon beim Beitreten der Videokonferenz auf stumm. Das Mikrofon wird ausschließlich aktiviert, wenn die Moderation das Wort erteilt hat und wird danach unmittelbar wieder stumm geschaltet.
+# All participants mute their microfone when joining a conference call. The microphone will solely be activated when the moderator gave allowance to speak and will be muted immediately afterwards.
-# Zur Signalisierung einer Wortmeldung sind die im Tool eingebauten Interaktionsmöglichkeiten zu nutzen. Je nach Software stehen üblicherweise Chat- oder „Hand heben“-Funktionen zur Verfügung.
+# To request to speak, use the possibilities of the used video conferencing software. Typically, there is a chat or "Raise hand" function at your dispoal.
-# Die Audio-Übertragung hat Priorität. Das bedeutet:
+# Audio transmission is to be prioritized. This means:
-## Nutzung von Headsets mit eingebautem Mikrofon
+## Use headsets with a built-in microphone.
-## Verzicht auf Videoübertragung wo nicht notwendig.
+## Do not turn on video if unnecessary.
-## Gute Praktiken für Offline-Meetings sollten in Videokonferenzen auf Grund der eingeschränkten Kommunikationsmöglichkeiten verstärkt eingehalten werden. Dazu gehören insbesondere:
+# Good practice for offline meetings should especially be followed in online meetings due to the limited possibilities of interaction. This refers especially to:
-## Aufstellen einer Agenda inklusive des zeitlichen Rahmens.
+## Have an agenda including time-boxed agenda slots.
-## Ernennung eines/einer Protokollant*in zu Beginn des Meetings. Der/die Protokollant*in fasst das Meeting am Ende für alle zusammen.
+## Nominate a keeper of the minutes at the beginning. He*she will summarize the meeting at the end.
-## Ausschließlich Diskussion von Inhalten, die für die gesamte Teilnehmerschaft relevant sind. Tätigung individuelle Absprachen im Vorfeld oder eine Mail während des Meetings verfassen, die dann danach weiter vermittelt.
+## Only discuss topics that are relevant for all participants. Individual consultations should happen before or after the meeting, or - if need be - using the private chat function or mail during the meeting.
 == Links & Further Reading ==